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An electronic service provided on the Baladi platform, which is an integrated platform that supports all types of service providers. It enables service providers to offer high-quality services to the public and enhances communication between service providers and service seekers. The platform also contains all the services that a service provider may need, all in one place, without the need to visit the relevant authority.

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

An electronic service offered through the Balady platform that helps beneficiaries inquire about engineering offices without the need to visit the authority.

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.

An electronic service available on the Balady platform that allows beneficiaries to cancel their mobile cart license as part of the business closure process, without the need to visit the authority.
Once the mobile cart license is canceled, the Freelance Work Certificate will also be automatically canceled.

An electronic service available on the Balady platform that allows individuals to start their business by issuing a mobile cart license without the need for a commercial registration or visiting the authority.
Once the mobile cart license is issued, the Freelance Work Certificate will also be automatically issued.

An electronic service available on the Balady platform that allows individuals to modify the details of their mobile cart license without the need to visit the authority.

An electronic service available on the Balady platform that enables individuals to renew their mobile cart license, ensuring business continuity without the need to visit the authority.
Once the mobile cart license is renewed, the Freelance Work Certificate will also be automatically renewed.

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.

An electronic service available on the Balady platform, allows users to submit a request for a work classification certificate without needing to visit the relevant authority.