Licensing procedure

The certificate is self-printable through the Balady platform.

You can report issues through:

Unified Call Center: 199040

Email: Classification@momra.gov.sa

“Create Ticket” service on the Balady platform

16 working days – the duration may extend up to 60 working days according to the Classification System Regulations.

Within the first 60 days, a technical rating appeal can be submitted.

After 90 days, a request to modify the rating or field can be submitted.

No, there are no branch offices. Applications and certificate issuance are conducted entirely online.

Applications are submitted via the Balady platform by:

Logging into the City Service Provider Classification Service using the establishment's account

Accessing through National Unified Access

Completing the electronic forms

A service that enables the contractor to share the evaluation form with project managers/evaluators to carry out the contractor evaluation process.

"Access Balady services and select (Project Evaluation Request) from the classification of city service providers, fill in the project evaluation request information, submit the request, and view the evaluation after it is approved by the employee as it will also be reflected on the search screen.

"Helping decision-makers understand the current challenges faced by developers in order to contribute to providing the necessary support and offering tailored recommendations to improve and develop skills, as well as designing transitional plans to address these challenges, enhance capabilities, and elevate the real estate market in the Kingdom as part of achieving Saudi Vision 2030.

"The questionnaire consists of two parts: the first part is mandatory and focuses on core functions, and the second part is optional and focuses on strategic and support functions. The questionnaire contains 89 questions. Each question in the functional sections has 3 options, and only one option can be selected. Answers can be edited before submission. The questionnaire is estimated to take 7 to 15 minutes to complete. It remains active for one week from the time the link is received. Note: The questionnaire results will remain confidential and will not be published. They will be used to enhance the skills of real estate developers and will not affect any current or potential incentives from the Ministry of Municipal and Rural Affairs and Housing.

The field ""Project Domain"" has been added for projects retrieved from the Accreditation service or projects entered by the beneficiary in the section of completed and ongoing projects.

Through the “My Requests” section in their Balady account.