user manual
● The user selects City Service Providers Classification from the list of services on the Balady platform.
● The user logs into the system.
● The Beneficiary’s Requests screen appears.
● Each request has two buttons: "Update Certificate Details" and "Update Activities".
● If the beneficiary clicks "Update Certificate Details", they can update the establishment name or the owner’s name.
● If the beneficiary clicks "Update Activities", they can modify the activities, which will be retrieved based on the contractor’s classified sector.
A valid classification certificate.
Determined based on the type of establishment and the services it provides.
الاسئلة الشائعة
What is the procedure if the primary activity in the commercial registration differs from the classification field requested?
"All classification-related activities are listed in the National Classification of Economic Activities. A primary activity in the commercial registration may include sub-activities. During the application, the primary registration is used. Therefore, the commercial registration must be updated to include the required classified activities.
If the company's legal status and ownership changed, should we reapply for classification?
"Upon issuance of the classification certificate, the establishment’s data can be updated. There is a “Update Establishment Data and Information” icon on the Balady platform.
(If all owners of the establishment have changed, this is considered a legal change, and a support ticket must be opened.)
(If all owners of the establishment have changed, this is considered a legal change, and a support ticket must be opened.)
How is the classification certificate updated?
The user submits an update request through the “Update Classification Certificate” service or via the “My Requests” service, based on the beneficiary's needs:
1. Update Certificate Information: Allows updating the establishment name and owner name on the certificate.
2. Update Contact Information: Allows updating personal or establishment contact details.
3. Update Activities: Allows updating the activities reflected on the classification certificate (activities are retrieved based on the contractor's classified field).
A new certificate is issued with the same certificate number and expiry date in case of type 1 updates.
1. Update Certificate Information: Allows updating the establishment name and owner name on the certificate.
2. Update Contact Information: Allows updating personal or establishment contact details.
3. Update Activities: Allows updating the activities reflected on the classification certificate (activities are retrieved based on the contractor's classified field).
A new certificate is issued with the same certificate number and expiry date in case of type 1 updates.
How can I update my classification certificate?
The user can submit a request to update their classification certificate through either the Update Classification Certificate service or via My Requests, depending on their needs:
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.
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