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Service

Adding Technical Institute Graduates

An electronic service available on the Balady platform, designed exclusively for accredited institutes under the Technical and Vocational Training Corporation (TVTC) to add graduates to the system, allowing them to instantly receive a craft license without the need to visit the authority.
Industrial
Institutes
Services providers
Facilities
Service

Control Panel

An electronic service provided on the Balady platform, offering a Control Panel
where users can view and manage all their municipal transactions, track the latest
updates on requests and licenses, monitor invoices, violations, objections, appeals,
and personal authorizations without the need for in-person visits.
Service

Craft License Requests for Technical Institute Graduates

An electronic service available on the Balady platform aimed at adding graduates from accredited institutes, allowing them to instantly obtain a craft license without the need to visit the authority.
Industrial
Institutes
Services providers
Facilities
Service

General Inquiry Service

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service

Inquiry About Transactions Service

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service

Issuance of a New Craft License

An electronic service available on the Balady submits a request to issue craft licenses for workers after fulfilling the regulatory and technical requirements (professional examination, activity, worker/establishment data) without the need to visit the authority.
Service

My Licenses

An electronic service available on the Balady platform that allows beneficiaries to
track their licenses and view the status and details of each license without the need
for in-person visits to the municipality.
Service

My Requests – Craft Licenses

An electronic service available on the Balady platform that allows beneficiaries to view and track all their submitted requests without the need to visit the authority.
Industrial
Institutes
Services providers
Facilities
Service

My Requests - Customer Relationship System

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service

My Requests - Personal Pages

A proactive electronic service available on the Balady platform that allows
beneficiaries to track their requests, view their status and details, without the need
for in-person visits to the municipality.

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Last update date: - Saudi Arabia
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