1. Log in to the Balady portal via Unified Access (Absher).
2. Select Customer Relations Services.
3. Choose Inquiry About Transactions.
4. Review instructions and confirm information accuracy.
5. Select the transaction authority (Ministry or Municipality).
6. Choose the municipality related to the transaction.
7. Select the transaction year.
8. Choose the transaction type.
9. Enter the verification code.
10. Submit the inquiry.
11. The system will display the transaction details based on the search criteria.
12. For more details, please refer to the following link.
1. Transaction number
2. Transaction authority (Ministry or Municipality)
There are no requirements or fines for the service
What is a transaction inquiry service?
It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).
How can I benefit from the transaction inquiry service?
You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.
Can I query any transaction?
The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.
