General questions

"The service helps you submit a classification consultation request and directs it to experts to comprehensively evaluate your establishment. This allows for identifying strengths and weaknesses and working effectively to improve the classification grade.

"Yes, Value-Added Tax (VAT) is included.

"Yes, financial limits have been updated and are available on the Balady website:
https://balady.gov.sa/Services/DownloadUserGuide/314"

"Requests from engineering offices and contractors are received through the system. If the process is automated, it is handled by the system; if it requires intervention by the Ministry or Municipality staff, it is processed by the responsible specialist.

"The request can be deleted at any time provided that the certificate has not been issued.

"Upon issuance of the classification certificate, the establishment’s data can be updated. There is a “Update Establishment Data and Information” icon on the Balady platform.
(If all owners of the establishment have changed, this is considered a legal change, and a support ticket must be opened.)

"Classification in this field requires a technical evaluation according to the specific standard for the field (mandatory), entering the Food and Drug Authority license number (optional), in addition to attaching a copy of the license as an optional attachment within the classification request.

"No, if applying for the nutrition and catering field without a license issued by the authority, the request is not automatically rejected.

Attaching a Food and Drug Authority license is not a mandatory requirement; it is optional for establishments selecting the nutrition and catering field for classification.

"No, it is not mandatory for contractors or engineering offices.

"The commercial license for the main headquarters is required to verify and ensure regulatory compliance.

"Once the request is submitted, the system displays a notification of certificate issuance, and the user can print it once it is approved by the General Classification Department.