The Ministry of Municipalities and Housing announced that the “Certified Monitor” initiative has witnessed wide engagement since its launch last week, with more than 13,000 beneficiaries from across the Kingdom registering. Of these, over 5,000 participants successfully completed the accredited training programs and obtained the “Certified Monitor” certificate. During the same period, the platform received more than 2,000 reports of various municipal violations.
The Ministry explained that the strong turnout reflects public awareness and eagerness to contribute to improving the urban landscape and addressing visual distortions. It emphasized that the initiative has become a national model for empowering society to play an active role in municipal oversight, reinforcing the principle of partnership and shared responsibility between citizens and the municipal sector.
The Ministry noted that the “Certified Monitor” initiative builds on its efforts to develop field monitoring tools and transition toward smart, data-driven oversight using digital technologies. Through the “Baladi” platform, members of the community can register, complete a specialized online training course, and qualify as “Certified Monitors” authorized to report municipal violations by submitting documented reports with photos, geographic location, and accurate information.
The Ministry added that all reports undergo a comprehensive digital verification system to ensure the accuracy of data, images, and locations provided. Reports are processed electronically until closure within a unified monitoring system. It further highlighted that the financial rewards mechanism grants participants up to 25% of the value of the recorded violation, based on specific criteria that consider the severity of the violation and the difficulty of detecting it.
Since its launch, the initiative has contributed to strengthening field monitoring, accelerating the handling of violations, and improving response quality within municipalities and secretariats. This aligns with the Ministry’s direction to enhance operational efficiency and leverage technological solutions to reinforce compliance and field governance.
The Ministry stressed that the “Certified Monitor” represents one of the key tracks of municipal digital transformation, aimed at enhancing community participation and promoting a culture of positive oversight. It confirmed its commitment to expanding the initiative to cover new areas within the municipal system, thereby contributing to building more organized, beautiful, and sustainable cities, in line with Saudi Vision 2030 objectives to improve quality of life and raise the efficiency of municipal services across all regions.
It is noteworthy that the Council of Ministers, in its session held on November 4, 2025, approved the granting of financial incentives to individuals who contribute to uncovering violations of the municipal penalties regulations, in accordance with a set of governing rules and standards. This decision strengthens municipal performance and reinforces the principle of community partnership in monitoring and improving service quality.
The Ministry explained that the strong turnout reflects public awareness and eagerness to contribute to improving the urban landscape and addressing visual distortions. It emphasized that the initiative has become a national model for empowering society to play an active role in municipal oversight, reinforcing the principle of partnership and shared responsibility between citizens and the municipal sector.
The Ministry noted that the “Certified Monitor” initiative builds on its efforts to develop field monitoring tools and transition toward smart, data-driven oversight using digital technologies. Through the “Baladi” platform, members of the community can register, complete a specialized online training course, and qualify as “Certified Monitors” authorized to report municipal violations by submitting documented reports with photos, geographic location, and accurate information.
The Ministry added that all reports undergo a comprehensive digital verification system to ensure the accuracy of data, images, and locations provided. Reports are processed electronically until closure within a unified monitoring system. It further highlighted that the financial rewards mechanism grants participants up to 25% of the value of the recorded violation, based on specific criteria that consider the severity of the violation and the difficulty of detecting it.
Since its launch, the initiative has contributed to strengthening field monitoring, accelerating the handling of violations, and improving response quality within municipalities and secretariats. This aligns with the Ministry’s direction to enhance operational efficiency and leverage technological solutions to reinforce compliance and field governance.
The Ministry stressed that the “Certified Monitor” represents one of the key tracks of municipal digital transformation, aimed at enhancing community participation and promoting a culture of positive oversight. It confirmed its commitment to expanding the initiative to cover new areas within the municipal system, thereby contributing to building more organized, beautiful, and sustainable cities, in line with Saudi Vision 2030 objectives to improve quality of life and raise the efficiency of municipal services across all regions.
It is noteworthy that the Council of Ministers, in its session held on November 4, 2025, approved the granting of financial incentives to individuals who contribute to uncovering violations of the municipal penalties regulations, in accordance with a set of governing rules and standards. This decision strengthens municipal performance and reinforces the principle of community partnership in monitoring and improving service quality.
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