General questions

You can contact customer support through the available channels on the "Mumathil" platform, such as phone, email, or live chat.

No, there is no maximum limit, but all reports must be accurate and reliable.

Yes, you will be notified through the platform once the reward is deposited into your account.

You can update your personal information through your account on the "Mumathil" platform.

Repeated inaccurate reporting may result in the suspension of your account.

All reports are reviewed by the relevant authority to ensure accuracy and prevent duplication. An integrated electronic monitoring system ensures no inaccurate or malicious reports are accepted.

Yes, the platform can be accessed from any device connected to the internet, including mobile phones.

A certified observer is legally responsible for the accuracy of submitted reports and must avoid submitting any false or misleading reports.

Yes, your account can be suspended if you fail to follow reporting standards, repeatedly submit inaccurate reports, have conflicts of interest, submit malicious reports, or violate the platform policies.

Malicious reports violate the policies. You may face legal responsibility, and your certified observer account may be suspended.

Yes, you can submit multiple reports as long as the violations are different.

The reward is paid electronically after the violation is confirmed, the objection period has ended, and the reward is approved by the relevant committee according to the rules.