General questions

"All classification-related activities are listed in the National Classification of Economic Activities. A primary activity in the commercial registration may include sub-activities. During the application, the primary registration is used. Therefore, the commercial registration must be updated to include the required classified activities.

No, only financial statements not older than 18 months are required and must be uploaded to the Qawaem platform.

Yes, companies may apply for classification in more than one sector except engineering offices, which may only be classified under the engineering offices sector.

After the beneficiary submits the request, the system displays a notification of certificate issuance and allows the beneficiary to print it immediately once the General Directorate approves the classification request after its technical and financial completion.

Temporary letters have been discontinued and replaced by the classification certificate.

Yes, it can be canceled only if the technical or credit evaluation has not been completed.
Steps:

Access the Balady platform

Go to “My Requests”

Cancel the request
Note: Once both evaluations are complete and the certificate is issued, cancellation is not possible.

The certificate is self-printable through the Balady platform.

You can report issues through:

Unified Call Center: 199040

Email: Classification@momra.gov.sa

“Create Ticket” service on the Balady platform

16 working days – the duration may extend up to 60 working days according to the Classification System Regulations.

Within the first 60 days, a technical rating appeal can be submitted.

After 90 days, a request to modify the rating or field can be submitted.

No, there are no branch offices. Applications and certificate issuance are conducted entirely online.

Applications are submitted via the Balady platform by:

Logging into the City Service Provider Classification Service using the establishment's account

Accessing through National Unified Access

Completing the electronic forms