- Log in to the Balady platform
- Click on the Services menu
- Search for Smart Guide
- For more details, please refer to the following link
None
None
07-Oct-2026
A government website registered with the Digital Government Authority.
How to verify
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Official government website URLs end with .gov.sa
All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa
Trusted government websites use the HTTPS protocol
Verify that the website uses the HTTPS protocol
Smart Guide
Smart Guide
An electronic service offered on the Balady platform Enable the beneficiary to inquire about and view commercial, construction, and building services, without the need for an in-person visit to the authority. (Pilot Launch)
Artificial intelligence technologies are used throughout the service delivery and processing stages.
Individuals
Target CategoryImmediate
Service durationSubmit electronically only through Balady portal
Service channelsService release date
Smart Guide
ProductArabic, English
Service delivery languages
Free
Service CostCommon questions
Customers Service
Phone Number
199040Working Hours
8:00 AM - 10:00 PMAll the week
Self Services
24/7All the time
Response Time
24 hoursBalady apps
Related services
You can access all the municipal e-services provided by the Balady platform for various groups: individuals, businesses, and government.
Feedback and Suggestions
We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.
Last update date:
- Saudi Arabia
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For more information, you can review the Electronic Participation Statement and Rules of Subscription
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