Issuance of Health Certificate
An electronic service available on the Balady platform that enables the issuance of health certificates for workers in food and public health establishments, such as restaurants, barbershops, and laundries, without the need to visit the authority.
Once the medical examination is completed, the health certificate will be issued proactively.
Once the medical examination is completed, the health certificate will be issued proactively.
Renewal of Health Certificate
An electronic service available on the Balady platform that allows the renewal of health certificates for workers in food and public health establishments such as restaurants, barbershops, laundries, etc., without the need to visit the authority.
Adding an Establishment to an Account Manager
A proactive electronic service on the Balady platform that allows the account
manager to add an establishment to the list of establishments after verifying the
commercial registration data, without the need for in-person visits to the municipality.
manager to add an establishment to the list of establishments after verifying the
commercial registration data, without the need for in-person visits to the municipality.
My Requests - Customer Relationship System
An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Requesting a Municipal Service
An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Inquiry About Transactions Service
An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Submitting a Report
An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
Issuing a Building Permit
An electronic service available on the Balady platform that enables beneficiaries to apply for a Building Permit or a Fencing Permit.
Issuance of a Cadastral Report
An electronic service provided on Balady platform that allows the beneficiary to request a Cadstral report for his property without the need for an in-person visit to the government authority.
Canceling a Commercial Activity License
This electronic service is available on the Balady platform. When a business owner decides to terminate their commercial activities, they are required to cancel their commercial license associated with the establishment. Through this service, users can cancel licenses for various business activities, including but not limited to: business licenses, environmental licenses, industrial company licenses, medical company licenses, food company licenses, tourism company licenses, and professional institution licenses.
After completing the commercial license cancellation, all linked permits will be automatically canceled.
After completing the commercial license cancellation, all linked permits will be automatically canceled.
Inquiry About Establishment Requests
An electronic service available on the Balady platform that allows beneficiaries to view the establishment's request details without the need for in-person visits to the municipality